Security & Compliance
How should we handle customer data deletion and retention for privacy laws (GDPR)?
Answer:
Define a retention policy: what you store, why, and for how long. Establish deletion flows that remove or anonymise personal data, including in backups where practical (or document the limits). Maintain an audit trail without retaining unnecessary PII. GDPR compliance primarily involves clarity and process: data inventory, user rights management, and consistent internal rules.
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