AI & Automation
What are AI agents, and how are they different from chatbots?
Answer:
A chatbot follows a scripted or single-turn conversational flow, responding to a message and waiting for the next one, while an AI agent plans and executes a sequence of actions on its own, calling tools, APIs, or other systems to complete a task rather than just replying with text. The practical difference shows up in autonomy: a chatbot answers questions, while an agent can look up information, take an action, and check whether that action succeeded before deciding what to do next.
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