AI & Automation

Where can AI help a small product and operations team the most?

Answer:

AI can be very effective at compressing repetitive, text heavy tasks. Product managers can use it to summarise user interviews, generate first draft specifications, or explore edge cases to consider. Support and operations teams can lean on AI to suggest replies, categorise tickets, and highlight trends in incoming requests. Marketing can use it to brainstorm angles and drafts which humans then refine. The biggest gains come when you combine AI speed with human judgment, not when you try to automate decisions completely.

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