Is Cisco better than Microsoft for unified communications solutions?

Cisco is best for unified communications if you need advanced hardware such as phones and want to connect everything to Cisco’s network. Webex and CUCM work well with Cisco’s networking gear. Microsoft is better if your business is focused on Office 365 and needs software tools, as Teams integrates well with other Microsoft apps. Cisco is ideal for heavy hardware needs and integration, while Microsoft suits software-based office work.