Salesforce vs custom CRM: when does custom beat platform?
The question is about Salesforce .
A custom CRM beats Salesforce for businesses with unusual workflows, heavy integrations, or those needing full control over data flows, the interface, and updates. While Salesforce is quicker to deploy and comes with many built-in features, a custom CRM can win in highly regulated industries or for extremely tailored processes that go beyond the flexibility of packaged platforms.
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